🚚 Shipping Policy – WholesaleHardware.in
This Shipping Policy outlines the terms and conditions governing the shipment and delivery of products purchased from www.wholesalehardware.in (“Website”). By placing an order, you agree to the terms stated below.
1. Shipping Coverage
WholesaleHardware.in offers pan-India shipping, covering metro cities, towns, and most serviceable PIN codes across India. Delivery availability is subject to courier partner serviceability.
2. Order Processing Time
- Orders are processed within 24–48 working hours after payment confirmation
- Orders placed on Sundays or public holidays are processed on the next working day
- Bulk or wholesale orders may require additional processing time, which will be communicated at the time of order confirmation
3. Estimated Delivery Time
Estimated delivery timelines vary based on location and logistics partner availability:
| Location Type | Estimated Delivery |
|---|---|
| Metro Cities | 2–4 business days |
| Other Cities | 3–6 business days |
| Remote Areas | 5–8 business days |
Delivery timelines are estimates and may vary due to external factors beyond our control.
4. Shipping Charges
- Shipping charges are calculated and displayed at checkout
- Charges depend on product weight, size, quantity, and delivery location
- Any additional charges (if applicable) will be communicated before order confirmation
5. Packaging & Dispatch
- All products are packed using secure and damage-resistant packaging
- Fragile and sensitive items receive additional protective packaging
- Orders are dispatched through trusted courier and logistics partners
6. Order Tracking
- Once dispatched, tracking details will be shared via SMS or email
- Customers can track shipment status until delivery
7. Delivery Conditions
- Delivery will be attempted at the shipping address provided during checkout
- Customers must ensure accurate address and contact details
- Failed delivery attempts due to incorrect information may result in re-delivery charges
8. Damaged or Missing Items
- Any damage, shortage, or incorrect delivery must be reported within 48 hours of delivery
- Customers may be asked to provide photographs or videos for verification
- Eligible cases will be resolved through replacement or refund as per policy
9. Bulk & Wholesale Orders
Bulk or wholesale orders may have special shipping terms, including delivery timelines and freight charges, which will be communicated separately.
10. Force Majeure
WholesaleHardware.in shall not be liable for delays or failure in delivery caused by events beyond reasonable control, including but not limited to natural disasters, strikes, lockdowns, or transportation disruptions.
11. Policy Updates
WholesaleHardware.in reserves the right to amend or update this Shipping Policy at any time without prior notice. Updates will be effective immediately upon posting on the Website.
12. Contact Information
For shipping-related queries, please contact:
📧 Email: support@wholesalehardware.in
📞 Phone / WhatsApp: +91-XXXXXXXXXX
By placing an order on WholesaleHardware.in, you acknowledge that you have read, understood, and agreed to this Shipping Policy.