❓ Frequently Asked Questions (FAQs) – WholesaleHardware.in
🛒 Orders & Products
Q1. Can I order products in bulk or wholesale quantities?
Yes. WholesaleHardware.in specializes in bulk and wholesale orders for retailers, contractors, builders, and businesses. For large quantities, you can also contact our support team for special pricing.
Q2. Are the product prices inclusive of GST?
GST details are clearly mentioned at checkout, and a valid GST invoice is provided with every order.
Q3. Are the products genuine and quality-checked?
Yes. All products sold on WholesaleHardware.in are sourced from trusted manufacturers and suppliers and are quality-checked before dispatch.
💳 Payments & Security
Q4. Are online payments safe on WholesaleHardware.in?
Absolutely. All payments are processed through secure, SSL-encrypted payment gateways. We do not store your card, UPI, or banking details.
Q5. What payment methods are accepted?
We accept Debit Cards, Credit Cards, UPI, Net Banking, and other gateway-supported payment methods available at checkout.
🚚 Shipping & Delivery
Q6. Do you ship across India?
Yes. We offer pan-India shipping, including metro cities, towns, and most serviceable PIN codes.
Q7. How long does delivery take?
Delivery usually takes:
- 2–4 business days for metro cities
- 3–6 business days for other locations
Delivery timelines may vary based on location and courier availability.
Q8. Can I track my order?
Yes. Once your order is shipped, tracking details are shared via SMS or email.
🔄 Returns & Refunds
Q9. Do you offer easy returns?
Yes. Eligible products can be returned under our Easy Returns Policy if they are damaged, defective, or incorrectly delivered.
Q10. How do refunds work?
Approved refunds are processed to the original payment method within 5–7 working days after inspection.
🛡️ Buyer Protection
Q11. Is my purchase protected?
Yes. All orders are covered under our Buyer Protection Policy, ensuring fair resolution through refunds or replacements where applicable.
Q12. What if I receive a damaged or wrong product?
Please contact our Help Desk within 48 hours of delivery with photos or videos. Our team will assist you with a replacement or refund.
🧑💼 Support & Help Desk
Q13. Is customer support available every day?
Yes. We offer a 365 Days Help Desk to assist with orders, payments, shipping, GST billing, and support queries.
Q14. How can I contact WholesaleHardware.in support?
You can reach us via:
📧 Email: wholesalehardware.in@gmail.com
📞 Phone / WhatsApp: +91-8500026465
🧾 Business & Dealers
Q15. Do you support retailers and contractors?
Yes. We work closely with retailers, contractors, builders, and industrial buyers, offering competitive wholesale pricing and reliable supply.
✅ Need More Help?
If your question isn’t listed here, feel free to contact our 365 Days Help Desk.
We’re always happy to help you.